Privacy Policy & Terms and Conditions | Shades of Maldives

Smile Maldives is an “affiliate partnership” of Shades of Maldives. All responses to your queries will hence come via Shades of Maldives.

Smile Maldives will follow the same “Privacy Policy” / “Terms & Conditions” set forth by Shades of Maldives, as related to any of your booking or other requests. These policies or terms will be communicated to you before any booking or other request is confirmed between you and Shades of Maldives.

Privacy Policy – Shades of Maldives

The following information explains our policy regarding any personal information you may supply to us when visiting “shadesofmaldives.com.mv”

Shades of Maldives is committed to respecting and protecting your privacy and helping you make the most of your time on the Internet within a trusted environment. The Privacy Policy applies to Shades of Maldives’s website and governs its data collection, usage and services. This privacy policy discloses how we collect, protect, use and share information gathered about you on our website. We hope that this disclosure will help increase your confidence in our website and enhance your experience on the Internet.

Information We Collect You can use our website without divulging any personally identifiable information including your email address. Our website does not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis, such as when making a purchase or reservation at our website or requesting a quotation or other related information. Shades of Maldives uses such information collected to improve and customize the content you see, to provide the services benefits you request, and to contact you about special promotions and new services.

Credit Card Payments Data We do not collect any information from credit card. We use the Bank of Maldives Secure servers, the BML payment gateway for credit card processing. You will be redirected to Bank of Maldives, Maldives Payment Gateway secure servers for entering you card details.

SSL and HTTPS Our website, when required, will utilize SSL encryption to transmit and receive data. This Web site is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. Utilization of data encryption is there when transmitting personal information such as credit card information.

Use of Cookies Our website uses “cookies” to help personalize your online experience, such as recognizing your name when you revisit, as and when required. A cookie is a text file that is anonymously placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We will not share or sell information contained within cookies with any other person or third party.

You also have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website or have some of our services, such as purchasing items online or using the checkout function.

Making a purchase using Our Website When you make a purchase or a booking reservation request at our website, we request your email address and other related data (using a login form). We do not sell our subscribers’ email addresses to third parties. We may share your email address with third parties to deliver certain promotional information from time to time.

Changes to this Privacy Policy We will occasionally amend this privacy policy to reflect company and customer feedback. We encourage you to periodically review this policy to be informed of how Shades of Maldives is committed to protecting your information and providing you with improved content on our website in order to enhance your online travel planning experience.

Your Comments are appreciated If you have any questions or comments regarding our privacy policy or our website, you can send us an email to wm (at) shadesofmaldives.com.mv


Terms & Conditions | Shades of Maldives

By placing an order or booking request with Shades of Maldives, either directly or on the www.shadesofmaldives.com.mv website or through one of our customer services team over the phone, the purchaser declares his/her full and unconditional agreement to the present conditions of sale. All the products & services represented on this website are available as designated.

Processing of Booking Requests To ensure smooth delivery of your booking orders on the dates specified, we require complete, accurate details of the recipient, address details, postal code and contact number(s).

The orders will be processed only if full payment details are given or payments processed online. We accept payment by all major credit cards. We cannot accept orders from customers under the age of eighteen (18) years. If you are experiencing any problems processing your order / payment, please email our helpline at wm@shadesofmaldives.com.mv

By clicking the ‘Book Now’, ‘Check Availibility’ or ‘Send Enquiry’ button(s) on the booking order forms; you are consenting to accept our Terms and Conditions. Changes to these terms and conditions may be made from time to time. The latest terms and conditions will be displayed on the Shades of Maldives website.

Availability & Pricing We always try and ensure that all details, descriptions and prices which appear on this website are accurate. However, errors may occur. If we come to find out any error in the price of any item you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your booking order at the correct price or cancelling it. If we face failure in contacting you we will treat the order as cancelled. All prices advertised in the website are subject to change without notice.

Cancellation Policy When a customer places an order or booking request at Shades of Maldives’s website or over the phone, he/she is to receive a confirmation by email / fax / sms, which will be considered as a contract. In case that the customer requests cancellation, they will be charged a cancellation fee as will be communicated before order confirmation.

Consumer Rights Shades of Maldives is fully committed to providing its customers the best possible service. In any event, if you are not satisfied with the service that you have received please let us know via our customer services and your complaint will be investigated. If we are convinced that your complaint is genuine, a suitable replacement or refund may be given. This does not affect your statutory rights as a consumer.

DISCLAIMER THE SERVICES AND MATERIALS ON THE SITE ARE PROVIDED “AS IS.” TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE, AND OUR PARTNERS, PROVIDERS OR DISTRIBUTORS, DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO: (1) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND TITLE TO ANY OF THE SERVICES AND MATERIALS PROVIDED ON THE SITE; (2) ANY WARRANTIES THAT THE FUNCTIONS CONTAINED IN THE SERVICES AND MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (3) ANY WARRANTIES REGARDING THE USE, OR RESULTS OF THE USE, OF THE SERVICES AND MATERIALS ON THE SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, TIMELINESS, OR OTHERWISE. YOU ALONE ASSUME ANY AND ALL COSTS ARISING IN CONNECTION WITH YOUR USE OF THE SITE. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY WITHOUT LIMITING THE GENERALITY OF ANY LIMITATION OF LIABILITY SET FORTH IN OUR WEB SITE RULES AND REGULATIONS, WE AND THE SERVICE PROVIDERS ASSUME NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THIS SITE OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO OR AUDIO FROM THE SITE. IN NO EVENT SHALL WE OR ANY SERVICE PROVIDER BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH (A) ANY USE OF THE SITE OR CONTENT FOUND HEREIN, (B) ANY FAILURE OR DELAY, OR (C) THE PERFORMANCE OR NON-PERFORMANCE BY US OR ANY SERVICE PROVIDER, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES TO SUCH PARTIES OR ANY OTHER PARTY. SOME COUNTRIES AND US STATES DO NOT ALLOW LIMITATION OF LIABILITY, SO THE FOREGOING LIMITATION MAY NOT APPLY TO YOU.

By using this site, you signify your binding agreement to these Terms. Shades of Maldives reserve the right, at our sole discretion, to change, modify, add, or remove portions or all of terms and conditions at any time. Please check these Terms and Conditions periodically for changes.

Your continued use of the Shades of Maldives website, or receipt of such changes by email or in writing, following the posting of changes to these Terms and Conditions constitutes your binding acceptance of these changes. Further, we may change any or all content on the Site, including, but not limited to, products, programs, and/or services described on or offered through our website, without prior notice and without liability.

You may reach us at:

Postal Address

Shades of Maldives H. Vilaress, 1st Floor Finihiyaa Goalhi Male’ Republic of Maldives

Tel: +960 330 4007

Fax: +960 330 4006

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